Effective Date: June 2025
Welcome to
ChiroFront.ai
(“we,” “our,” “us”). By using our website, services, or communication tools, you agree to these Terms and Conditions. Please read them carefully.
1. Use of Services
By accessing or using
ChiroFront.ai
, you agree to comply with these Terms and all applicable laws. Do not use our services if you do not agree with any part of these Terms.
2. SMS/Text Messaging Terms
By providing your mobile number and opting in, you consent to receive recurring SMS and/or MMS messages from
ChiroFront.ai
. These may include:
Appointment reminders
Automated scheduling confirmations
New patient follow-up
Office hour updates
Promotional offers
AI-assisted responses and lead capture
Message Frequency: Message frequency may vary depending on your interaction with our services.
Message & Data Rates: Standard message and data rates may apply. Check with your mobile carrier.
Opt-Out: Reply STOP to any message to unsubscribe. You will receive a one-time confirmation of your opt-out.
Help: Reply HELP for assistance or email us at [your support email].
3. AI Communication Disclosure
Some of our communication—including phone calls, scheduling confirmations, and SMS replies—may be handled by an automated AI voice assistant. These systems are designed to enhance customer support and streamline office operations, but they do not provide licensed professional advice.
4. HIPAA & Data Security
Certain features of our platform can be configured to support HIPAA-compliant communication. However, it is the client’s responsibility to enable and maintain HIPAA settings, and to avoid transmitting Protected Health Information (PHI) unless proper security measures are in place.
We do not store or transmit PHI unless explicitly agreed upon and configured by the client.
5. Third-Party Tools and Integrations
We use trusted third-party platforms (e.g., GoHighLevel) to deliver services such as scheduling, SMS communication, call routing, and CRM management. These platforms are bound by strict data security and confidentiality agreements.
6. User Responsibilities (For Businesses)
If you are a healthcare provider or business using our services, you are solely responsible for:
Obtaining valid consent from your customers before messaging
Using AI and SMS features in a legally compliant manner
Managing and responding to opt-outs as required by law
7. Limitation of Liability
We are not responsible for delays or failures in message delivery. Message delivery depends on mobile networks and service availability.
We are not liable for any indirect, incidental, or consequential damages arising from your use of our services.
8. Changes to Terms
We may update these Terms at any time. Changes will be posted on this page with a revised effective date. Continued use of our services indicates your acceptance of the updated terms.
9. Contact Us
If you have questions or concerns about these Terms, contact us at:
ChiroFront.ai
This website and communication service comply with the Telephone Consumer Protection Act (TCPA), CAN-SPAM, and CTIA messaging guidelines. Unauthorized use of our messaging services is prohibited.